SSBI LifeExecutive Cockpit

Business Overview

How SBI Life turns the data from its bancassurance, agency and digital channels, its policy-admin and underwriting engines and its ₹4.87-tn investment book into one trusted picture — and into the decisions that compound into shareholder value.

SBI Life Insurance Company Limited · FY26 (Mar'26, audited anchor)
India's #1 private life insurer by Individual NBP (25.5% private share) & IRP (22.9%)
29,344 employees · 1230+ own offices · 9 bancassurance partners
The SBI Life Operating Platform

Protection to payout.
One source of truth.

A life insurer usually can't answer a simple question the same way twice across ULIP, non-par, participating and protection. SBI Life can — because every number is unified into one governed truth, then served as the exact answer each leader needs to act.

Before

Many systems, many answers

Policy Admin SystemUnderwriting engineBancassurance CRMAgency portalInvestment / AUM systemActuarial / EV modelsChannel spreadsheets

Each product and channel keeps its own books. A simple question — “what's our VNB margin?” — returns a different number from each system, days later.

After

One governed truth

One ontologyGolden recordsOne metric dictionaryConfidence-flagged

Data is resolved, federated and defined once — so the same question returns the same trusted number, live, for everyone.

How it works

Five moves, raw data to realized value

Built around how leaders actually work

Every role has a journey — and an outcome

Sign in as any leader and the cockpit becomes theirs: their queue, their views, their guided path from question to decision. Here is what that looks like.

AJ
Amit Jhingran
MD & CEO
The challenge

ULIP, non-par, par and protection run across policy-admin, underwriting, bancassurance-CRM and agency systems — no single, trustworthy read on whether the protection-led, shift-beyond-ULIP margin thesis is working.

What they get

One live enterprise picture and a ranked queue of the highest-value moves across the four product segments.

Their day, better

Walks into the board meeting with the answer — not a three-day data pull.

🛡Protection & Annuity-led growth

The SBI Life thesis: shift the mix toward protection, annuity & non-par to lift VNB margin — the four pillars, the value levers, how the book is performing, the P&L & free surplus, the segment VNB-margin journey, and the embedded value it creates.

Start Amit's journey →
SS
Sangramjit Sarangi
President & CFO · VNB Margin · Free Surplus · Solvency
The challenge

VNB margin, the premium-collection cycle and solvency (1.90 vs the 1.50 floor) are buried across product ledgers — and PAT looks optically flat on one-off GST-ITC & labour-code hits.

What they get

P&L, free surplus, solvency buffer and shareholder value in one governed pane — plus an agentic scenario planner.

Their day, better

Sees the RoEV path and the free surplus to fund growth & dividend in seconds.

💰CFO: VNB margin → EV → returns

Value of new business to embedded value to returns: the consolidated P&L (PAT normalized for GST/labour one-offs), premium collection & free surplus, conservative solvency (1.90 vs the 1.50 floor), segment economics, and the listed-company appraisal view.

Start Sangramjit's journey →
CS
SBI-Nominated Board
Chair C.S. Setty · Promoter SBI 55.32%
The challenge

Hard to know if VNB margin, the protection push and persistency are compounding shareholder value — and how it reads against LIC, HDFC Life & ICICI Pru.

What they get

The value-creation plan, VNB quality and the IEV / market-cap bridge, governance-grade — with the SBI bancassurance relationship tracked.

Their day, better

Reads the RoEV, the solvency track and the dividend story at a glance.

MA
M. Anand
Chief Distribution Officer (Banca & Agency)
The challenge

The bancassurance moat (SBI ~22,000 branches + 9 partners) and the ~2.82 lakh-agent force sit apart from the group's VNB-margin view.

What they get

The channel engine — banca, agency & digital — and how the non-ULIP push lifts the blended VNB margin.

Their day, better

Sees where distribution is winning — and where the next rupee of new business compounds.

PC
Prithesh Chaubey
Appointed Actuary (Products & VNB)
The challenge

Pricing, VNB by product, persistency and claims experience surface too late, product by product.

What they get

Live VNB by product, the persistency ladder, claims experience and cost & reinsurance discipline.

Their day, better

Protects margin through the cycle — surrender-value norms and EoM absorbed, mix richer.

🔁Operate the book (persistency & claims)

Sense → decide → act across servicing, renewals and claims: the towers, the agents that act, persistency & policy health, the distribution workforce, and cost & reinsurance.

Start Prithesh's journey →
AG
Abhijit Gulanikar
President — Operations, IT & Persistency
The challenge

Issuance, servicing, the renewal book and persistency are each tracked in their own silo.

What they get

The renewal-premium book (₹58,740 cr), 13-month persistency (87.9%) and digital/phygital STP in one place.

Their day, better

Sees where persistency is winning — and where to lift the quality of the book.

🛡Protection & Annuity-led growth

The SBI Life thesis: shift the mix toward protection, annuity & non-par to lift VNB margin — the four pillars, the value levers, how the book is performing, the P&L & free surplus, the segment VNB-margin journey, and the embedded value it creates.

Start Abhijit's journey →
GS
Gopikrishna Shenoy
Chief Investment Officer (AUM ₹4.87 tn)
The challenge

The ₹4.87-tn AUM book, its 62:38 debt:equity mix and credit quality are scattered across desks.

What they get

One view of the investment book, its AAA/sovereign quality and the income that compounds embedded value.

Their day, better

Knows the asset-side risk and where investment return compounds shareholder value.

The value-creation engine

Four pillars, each with its levers, agents and a number

Amit Jhingran runs SBI Life on four priorities. Each pillar has concrete levers, a standing AI agent (or desk) working it, and a live goal with a target — so the thesis is measurable, not a slogan.

📈Profitable Growth — APE & VNB

Grow new business — scale protection & annuity and hold VNB margin (~27.5%) as APE compounds.

Levers
  • Scale individual protection (+24%) & annuity (+34%)
  • Grow APE toward ₹24,270 cr, VNB ₹6,670 cr
  • Deepen bancassurance while scaling agency & digital
APEOn track
₹24,270 Cr₹27,670 Cr
Open Profitable Growth — APE & VNB
🛡Product-Mix Shift & Protection

Rebalance the ULIP-heavy mix toward Non-Par, Par & Protection to lift the blended VNB margin.

Levers
  • Shift mix from ULIP (~60% of APE) toward non-ULIP
  • Grow guaranteed Non-Par savings & annuity
  • Push protection as the margin engine (~55% VNB margin)
VNB marginBehind
27.5%29%
Open Product-Mix Shift & Protection
🏦Distribution Reach — Bancassurance & Agency

Widen reach — the SBI bancassurance moat (~22,000 branches + 9 partners) and the ~2.82 lakh-agent force.

Levers
  • Deepen SBI + 9-partner bancassurance (~60% of APE)
  • Scale agency (~29%) & grow other/digital (+38%)
  • Convert reach into a durable, persistent book
Bancassurance GWPOn track
₹61,000 Cr₹68,000 Cr
Open Distribution Reach — Bancassurance & Agency
💎Persistency, Embedded Value & Capital Strength

Lift persistency, compound embedded value and hold strong solvency (1.90 vs the 1.50 floor).

Levers
  • Lift 13M persistency (87.9%) & fix the 61M dip
  • Compound IEV (₹80,790 cr) at ~19.7% RoEV
  • Hold solvency 1.90 — debt-free, free-surplus funded
13M persistencyOn track
87.9%90%
Open Persistency, Embedded Value & Capital Strength
One shared language

Everything connects to the office

The ontology is the model behind the truth: ten classes, one keystone. The office / distribution point is where product, channel, leader and geography reconcile — so a number computed anywhere foots everywhere.

See it whole

Every subject, composed into one 360

A 360 assembles everything the platform knows about one subject — graph context, governed metrics, external signals — into one role-ready surface a person and an agent read the same way.

Lead to payout

Follow the premium, end to end

One spine shows the value, the conversion, the days and the leakage at every handoff — from first lead to final payout, with new-business strain and renewal-collection drag at each step. The biggest pools: unbanked renewals and pending underwriting.

LeadUnderwriteIssuePremiumServicePayout
Walk the cycle
The engine room

Invest it, transform it fast, prove it returns — and trust every number

The protection-led, shift-beyond-ULIP mix change only works if the transformation moves fast and the thesis is provable — and only matters if the numbers tie out. A standing reconciliation harness proves each metric equals the sum of its parts.

What it compounds into

The same governed data, the same decisions — a better business

₹1,01,290 Cr
Gross Written Premium
ULIP (Unit-Linked) · Non-Par Savings & Annuity · Participating (Par) · Protection & Group
₹6,670 Cr
Value of New Business
27.5% VNB margin
₹2,350 Cr
Free surplus
funds growth & dividend
₹58,740 Cr
Renewal premium
58% of GWP
1.9×
Solvency ratio
strong · vs 1.50 floor
📖
See it all come together
Read the SBI Life story, end to end

The full operating narrative — channels and demand, ULIP and non-par, protection and annuity, persistency and the renewal book, the investment book, the financials and the mix-shift thesis — as one continuous scroll.

The SBI Life Story

See it as you

Pick a leader and walk their journey, ask the cockpit a question, or look under the hood.